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Monash Support Experience QuestionnaireMSEQ measures the support experience of current undergraduate and graduate/postgraduate coursework students at all campuses, including Monash South Africa and Monash University Sunway. It was first undertaken in August 2006 and was mainly administered online except for South Africa where a paper-based version was administered within classrooms. The ability to distinguish quality of services provided by faculties and central services was a key consideration in design of MSEQ. Throughout the questionnaire there is opportunity for students to provide free text comment on their experience. MSEQ08 was re-designed by the Centre for Higher Education Quality following an extensive consultation process. The redesign featured a shorter and more focused questionnaire as well as providing double degree students the opportunity to provide feedback on a particular faculty (based on their double degree course) or an overall perspective on both faculties. MEQ and MSEQ will be administered in alternate years with the first administration of MSEQ in August 2006. Reports for the MSEQ08 and MSEQ06 quantitative data are available for downloading (Monash only, authcate access required), and the open-ended comments are available on request from cheq@adm.monash.edu.au. |